14 day right to return
You are always entitled to return your item(s) within 14 days from the time of receiving your order. To exercise the right of return within the timeframe, you can contact Svenskt Tenn’s Customer Service and notify them. If the payment has been made via Klarna invoice, you can log in directly to Klarna, report your return and the payment will be paused.
30 day right to exchange
You have the right to exchange the item(s) for something else in the range within 30 days of placing your order. Send it back and place a new order on svenskttenn.se. Please pack the item in its original packaging along with the receipt.
You are responsible for shipping costs when you use the right of exchange and return. Right of exchange and return do not apply to textiles purchased by the meter or made to ordered items. If you want to exchange or return in-stock furniture, please contact Svenskt Tenn’s Customer Service.
Read more under frequently asked questions.